NGES services and repairs
Installation, testing, repairs and practical support for venue equipment.
From machine setup to part matching and pool-room supply, the NGES workshop helps operators and businesses keep equipment working.
Common support requests
Installation
Machine placement, pool table positioning, cabling, setup, configuration and handover.
Price on requestRepairs
Diagnostics, board-level checks, screen replacement, component swaps and fault isolation.
Price on requestTesting
Bench testing, stock verification, acceptance checks and basic safety review.
Price on requestProduct matching
Help matching spares, pool accessories, electronics and replacement equipment.
Price on requestNew venue setup
Gaming equipment, pool tables, accessories, basic layout planning and installation support.
Enquire ›Fault callout prep
Send the fault description, machine photo, part number or system model for faster matching.
Enquire ›Restocking support
Pool room consumables, cleaning kits, buttons, lamps, locks and other fast-moving items.
Enquire ›From fault report to repair or replacement
Fault details
Send photos, error messages, model numbers, location and any symptoms the operator has noticed.
Inspection route
The team confirms whether the item needs bench testing, on-site checks, spare matching or supplier support.
Quote and turnaround
Repair pricing, replacement parts, expected lead time, warranty notes and next steps are confirmed before work proceeds.
Repair Centre
Repairs, diagnostics, parts and turnaround guidance for gaming machines, electronics and pool equipment.
Repair pricing
Quoted after inspection, fault notes, model details and part availability are confirmed.
Price on requestEstimated turnaround
Basic checks are often assessed quickly. Board, screen or part-order repairs depend on stock and supplier lead times.
Estimate on requestBrands supported
Send the brand, model, part number or clear photos so the team can confirm whether the item can be tested or repaired.
Matched by modelWarranty checks
Depends on the item, supplier terms, repair type and whether parts were supplied or installed by NGES.
Confirmed per jobReplacement parts
Power supplies, LCD screens, buttons, locks, coin mechanisms, sensors, PCB boards, cables and cabinet fittings matched by sample.
Price on requestEmergency repairs
Urgent venue faults are prioritised where practical. Send a fault photo, error message and location for faster planning.
Availability on requestSupport contracts for venues that want fewer surprises
Shaped around recurring inspections, priority repair enquiries, spare matching, consumable restocking and practical advice for gaming rooms, pool areas, electronics and security systems.
- Scheduled inspection and maintenance planning
- Priority fault reporting and repair guidance
- Spare-part matching and replacement planning
- Pool-room consumable restocking guidance
- Installation and upgrade planning for growing venues